Checking up on your cleaners
Please resist the urge to “hover” around whilst our cleaners are working as it is likely to be off-putting for both of you. We recommend that you initially check the standard of work after each cleaning session before moving to less frequent inspections once you feel more confident in the cleaners’ ability.
It may take 2–3 visits for your cleaners to “tune in” to your exact requirements and develop the optimum cleaning routine for your home. Please be patient, make a note of any deficiencies so that you can ‘coach’ the cleaners before they begin the next cleaning session.
We receive very few complaints about the competence of our staff; however, if persistent problems occur please let us know. Very often competence is a matter of personal preference.
Distractions for our cleaners
Although we want you to make your cleaners feel at home, please realise that prolonged chatting will inevitably mean that less work gets done.